Last updated: 20/01/2026
This Refund & Cancellation Policy applies to all services offered by Finsmpl through https://finsmpl.com/.
Nature of Services
Finsmpl provides professional, customised, and compliance-related services. Once a service is initiated, significant time, expertise, and resources are allocated.
Refund Policy
- No refunds shall be provided once the service has been initiated or documents have been shared with our team.
- Payments made for consultation, registration, accounting, or compliance services are non-refundable.
- Government fees, statutory charges, or third-party costs are non-refundable under any circumstances.
Exceptions
Refunds may be considered only if:
- Payment was made twice for the same service due to a technical error
- The service cannot be initiated due to reasons solely attributable to Finsmpl
Any approved refund will be processed after internal review.
Cancellation Policy
- Requests for cancellation must be made in writing via email.
- Cancellation requests after service initiation will not be eligible for refunds.
- Finsmpl reserves the right to cancel a service if required documents are not provided within a reasonable time.
Processing Time
If a refund is approved:
- Refunds will be processed within 7–14 business days
- The amount will be credited to the original payment method
Contact for Refund Requests
All refund or cancellation requests must be sent to:
📧 Email: info@finsmpl.com
⚠️ Important Note
Service timelines and outcomes may depend on third-party authorities (e.g., government portals, departments). Delays caused by such entities do not qualify for refunds.